Checking In

Hi guys:) It's felt like so long since I've been on, and I've missed it! Lily had her first doctor's appointment Friday. She is just perfect (like I didn't already know that! :) She's only in the 25th percentile for height and weight, but the doctor said she's perfectly healthy. She's just a tiny little girl! We are so happy with her; every day it seems like she's new.
I wanted to take a few minutes to vent about something. This post has been building up in me since Utah, but I wanted to get some distance before writing it. The hospital where Lily was born was horrible to us. It was an absolute nightmare. I'm not sure if the nurses we dealt with were anti-adoption or what, but their behavior was completely inexcusable. To give you a few examples, even though I had a bracelet, they wouldn't let me see Lily in the nursery. They said "there are nursing mothers in here; you can't come in." I asked to have her brought out to me, and they took more than an hour to do so. We were asked to leave after visiting hours were over even though, again, I had a bracelet that showed me as Lily's mom. The worst part came during discharge. The agency we worked with did 56 adoptions in that hospital last year, so the nurses know everyone from the agency. But, when we went to pick Lily up, they said our social worker didn't have the right credentials (though she did an adoption there the previous week.) The nurse called security on us like we were trying to steal her. I totally understand being cautious, but they had seen us around for two days, they saw us with Autumn, and I had a "mom" bracelet on. Our social worker had to get on the phone with the owner of the agency who had to contact the board at the hospital. It took nearly three hours. We got no samples to take with us, we got absolutely no training or tips on how to care for Lily. They have a video they show new moms, but the nurse said, and I quote, "The baby is my patient, her mom was my patient, and you are not my patient." You would think that since we were caring for Lily that they would want us to know what to do. We didn't get any of her medical records (they said they'd only release them to the agency), we didn't get her first hospital picture, and we didn't get her little hand and foot prints. Those are things that are precious, but that we weren't allowed to have because the idiot nurses didn't consider us her parents, though legally we were by then. We also weren't allowed to come to get Lily before 10:00 am because the nurses had "10 new moms to discharge before we get to you." It was insulting, horrible, and so hurtful. These are just a few of the many issues we had in just two days time. I understand people's issues with adoption because I really do think that some women give babies up due to agency coercion. However, that was not our situation.
Is it worth filing a complaint about this? I felt so strongly about writing a letter before we got home, but now that we're home I almost want to just let it go. But, I also don't want people to get away with being so horrible to other people. Thoughts?
I am so anxious to get back to reading everyone's blogs! I feel so out of the loop! :)